Privacy Policy

Effective Date: July 3, 2026

1. Introduction

Crossworknet  respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you access our website, enroll in our Learning Management System (LMS), purchase courses or services, subscribe to communications, or otherwise interact with Crossworknet.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with Crossworknet, we may collect the following information.

Personal Information

We may collect:

• Full name
• Email address
• Billing address
• Country or region
• Company or organization name (where applicable)
• Account login credentials
• Course enrollment information

Learning Information

We may collect information relating to your educational activities, including:

• Course enrollments
• Course progress
• Assessment and quiz results
• Certification records
• Learning activity within the LMS

Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Login activity
• Website usage information
• Date and time of access
• Referral information

Cookies and Similar Technologies

Crossworknet uses cookies and similar technologies to support website functionality, maintain secure login sessions, improve user experience, analyze website performance, and enhance our educational Services.

3. How We Use Your Information

Crossworknet may use your information to:

• Create and manage your account.
• Process purchases and payments.
• Provide access to purchased Services.
• Deliver certification programs.
• Maintain learning records.
• Respond to customer support requests.
• Improve our website and educational Services.
• Communicate important account or course updates.
• Send newsletters or marketing communications where you have chosen to receive them.
• Protect the security and integrity of our Services.
• Detect fraud, misuse, or unauthorized activity.
• Comply with applicable legal obligations.

Crossworknet does not sell your personal information.

4. Legal Basis for Processing Personal Information

Where applicable under the General Data Protection Regulation (GDPR) and other privacy laws, Crossworknet processes personal information based on one or more of the following legal grounds:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests.
• User consent.
• Protection of legal rights and security.

5. Payment Processing

Payments are securely processed through trusted third-party payment providers.

Crossworknet does not collect or store complete credit card or debit card information on its servers.

Payment providers process payment information in accordance with their own privacy policies and security practices.

6. Third-Party Services

Crossworknet may use trusted third-party service providers to operate and improve its Services.

These providers may include:

• WordPress
• WooCommerce
• LearnDash
• Stripe
• PayPal
• Website hosting providers
• Email communication providers
• Website analytics providers
• Security providers

These third parties may process personal information only as necessary to provide their services and are subject to their own privacy policies.

7. Cookies

Cookies are small text files placed on your device when you visit our website.

Crossworknet may use cookies to:

• Maintain secure login sessions.
• Remember user preferences.
• Improve website functionality.
• Analyze website performance.
• Support website security.
• Improve the user learning experience.

Users may manage cookie preferences through their browser settings. Disabling certain cookies may affect website functionality or limit access to portions of the Services.

8. Artificial Intelligence

Crossworknet may utilize artificial intelligence (“AI”) technologies to enhance educational content, improve website functionality, support learning experiences, or assist with administrative operations.

Crossworknet does not use customer personal information to train proprietary artificial intelligence models unless expressly authorized by the user or required by applicable law.

AI technologies used by Crossworknet are intended to support, not replace, responsible human oversight and professional judgment.

9. Data Security

Crossworknet implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While reasonable security measures are maintained, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

Crossworknet retains personal information only for as long as reasonably necessary to:

• Provide the Services.
• Maintain certification records.
• Process transactions.
• Comply with legal obligations.
• Resolve disputes.
• Enforce contractual agreements.

Information no longer required may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

11. International Users

Crossworknet provides educational Services globally.

Depending upon your location, personal information may be transferred to and processed in the United States or other jurisdictions where Crossworknet or its service providers operate.

Where applicable, Crossworknet endeavors to comply with relevant international privacy laws, including the General Data Protection Regulation (GDPR) applicable to individuals located within the European Economic Area and other applicable privacy regulations.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information where legally permitted.
• Request restriction of processing.
• Request a copy of your personal information.
• Object to certain processing activities.
• Withdraw consent where processing is based upon consent.

Privacy requests may be submitted by contacting HR@crossworknet.com.

13. Children’s Privacy

Crossworknet’s Services are intended for individuals who are at least eighteen (18) years of age or the age of legal majority within their jurisdiction.

Crossworknet does not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

14. External Websites

Our website may contain links to third-party websites or services.

Crossworknet is not responsible for the privacy practices, security, or content of external websites.

Users should review the privacy policies of third-party websites before providing personal information.

15. Changes to this Privacy Policy

Crossworknet reserves the right to update or modify this Privacy Policy at any time.

Changes become effective upon publication on the Crossworknet website unless otherwise stated.

Continued use of the Services following publication of changes constitutes acceptance of the revised Privacy Policy.

16. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Crossworknet

Email: HR@crossworknet.com

Website: www.crossworknet.com